Six Sigma in HR Transformation: Achieving Excellence in

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Language: English

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It is common to have dozens, even hundreds, of such teams in operation. The concepts surrounding the drive to Six Sigma quality are essentially those of statistics and probability. Cycle time includes process time, during which a unit is acted upon to bring it closer to an output, and delay time, during which a unit of work is spent waiting to take the next action. In today's competitive environment, organizations must delight their customers and relentlessly look for new ways to exceed their expectations.

Pages: 142

Publisher: Gower; Pap/Ele edition (June 28, 2010)

ISBN: 056609164X

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